Tag Archives : e-mobility services


DELFIN Project Team at Fraunhofer Institute for Industrial Engineering IAO in Stuttgart, Germany, has published a new paper at the 9th CIRP IPSS conference in Copenhagen, Denmark. Tha article can be downloaded via ScienceDirect Open Access: http://www.sciencedirect.com/science/article/pii/S2212827117301981

Download (PDF, 20B)

 

Abstract

Electric mobility (e-mobility) is currently an intensively discussed topic in research and business practice. While there are both clearly defined physical products, such as electric vehicles, batteries, and charging components, and clearly defined services, we often also see a combination of both in service systems, charging services being one example. This means the relatively young e-mobility market offers excellent potential to develop and implement integrated solutions with a focus on delivering mobility as a key value proposition to users. From the point of view of new service development (NSD), creating service systems in an integrated way represents a major challenge: complexity emerges as a key characteristic from the ecosystem setup, mainly caused by the need for cross-company collaboration and the development of combined solutions (physical products, software, services). This article is based upon the hypothesis that existing NSD models and practices are not sufficiently applicable to this kind of innovation environments and thus need to be adapted and modified. The aim is to make the initial steps towards an agile reference model for NSD.

 

Keywords

Agile development; electric mobility; new service development; project management; service systems


Satisfied users thanks to innovative services for electric mobility – An animated video

Mr. Schneider works in the field so he’s always out on the road in his car “Crawly”. Unfortunately, Crawly is no longer in his prime. Which is why he has to go to the garage again today. Time for something new? An electric car maybe? Mr. Schneider is like so many initially skeptical. On his way in the electric replacement car, he encounters a lot of surprises and incidents. In the end, even his beloved grandma doesn’t remain uninvolved …


How can services help encourage the spread of electric mobility, and how can they be systematically developed? Using four case studies from Finland, Estonia, Denmark and Norway, Fraunhofer IAO presents various approaches to developing e-mobility projects. One of the key research findings was that using game-like methods to involve customers in the development of e-mobility projects helps those business ventures become accepted.

Full article on: https://www.iao.fraunhofer.de/lang-en/about-us/press-and-media/1274-discovering-electric-mobility-in-a-playful-way.html


Stuttgart symposium shows that e-mobility needs smart services

February 5, 2015 was the day of the “Service Innovations for E-mobility” symposium at the Fraunhofer Institute for Industrial Engineering IAO in Stuttgart. The symposium featured 14 joint projects in the “Service Innovations for E-mobility” category, which receives priority funding from the German Federal Ministry of Education and Research (BMBF). A marketplace and two parallel […]


Services for e-mobility: Interview with start-up fleetster

As part of its research activities, the DELFIN team from the Karlsruhe Service Research Institute (KSRI) at the KIT talked to Tim Ruhoff, founder of German start-up fleetster. Fleetster is an innovative corporate car-sharing solution that places particular emphasis on electric vehicles. Read on for an excerpt from the interview.   Mr. Ruhoff, what do […]