Tag Archives : Service innovation


Satisfied users thanks to innovative services for electric mobility – An animated video

Mr. Schneider works in the field so he’s always out on the road in his car “Crawly”. Unfortunately, Crawly is no longer in his prime. Which is why he has to go to the garage again today. Time for something new? An electric car maybe? Mr. Schneider is like so many initially skeptical. On his way in the electric replacement car, he encounters a lot of surprises and incidents. In the end, even his beloved grandma doesn’t remain uninvolved …

Glückliche Nutzer dank innovativer Dienstleistungen für Elektromobilität - Ein Animationsclip des Fraunhofer IAO

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Meet the DELFIN project at the eCarTec Munich & eMove360° Europe on October 18-20, 2016!

Finally it’s happening … The DELFIN research project shows up at the international trade fair eCarTec at the eMove360° Europe 2016 from October 18 to 20 in Munich, Germany.   Visit us with a free one-day-ticket! You will find us in hall A5, booth no. 714. We will present to you our latest R&D results […]


Download new publication: Success with electric mobility – Case studies of user-friendly services and innovative business models

In a new publication within the DELFIN project, sub-project “Innovation and user-friendliness”, Fraunhofer IAO presents case studies of services and business models in the field of electric mobility. It can be downloaded using the following link: Success with electric mobility: Case studies of user-friendly services and innovative business models This publication is also available in […]

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Sabrina Cocca (Fraunhofer IAO)

Fraunhofer IAO introduces innovation model for developing e-mobility services

At the RESER conference in Copenhagen, Denmark, 11 September 2015, for the first time Fraunhofer Institute for Industrial Engineering IAO presented to the service-research community a new service engineering reference model for developing e-mobility services. The approach is the foundation for a well-grounded, application-oriented innovation model that is intended to support companies in developing and […]


Service engineering for e-mobility

On 23rd and 24th June 2014, the two focus groups of the German Federal Ministry of Education and Research priority funding scheme titled “Service innovation in electric mobility” met in Münster for a first exchange of results and for joint discussion. Moderated by PD Dr. Daniel Beverungen and Dr. Martin Matzner (both University of Münster), […]

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