How can we succeed in penetrating the e-mobility market more quickly and more efficiently? In which way can innovative services contribute to improving the user-friendliness of e-mobility solutions? How should this be backed by IT support? And: How will the mobility markets look like after tomorrow?

DELFIN_LogoThese questions are addressed by the DELFIN project. The short name is an acronym of the German project name which means “Services for e-mobility – promoting innovation and user-friendliness”. In this context, not only new business models and concepts for user integration into the development of new services play an important role, but also the integration of information technology issues and a forecast of future market developments. Here you can read more about the thematic focuses of the project.

The Fraunhofer Institute for Industrial Engineering IAO, the FIR at the RWTH Aachen University and the Karlsruhe Service Research Institute (KSRI) at the KIT Karlsruhe Institute for Technology cooperate closely on an interdisciplinary basis, aiming at a holistic view of the subject of e-mobility services. Here you can read more about the partner organisations cooperating in the project.

The DELFIN project is set up as a coordination project within the German Federal Ministry of Education and Research (BMBF)’s “Service innovation in electric mobility” priority funding scheme. Interdisciplinary cooperation is important for the integration and networking of existing solutions and marketplaces as well as to ensure that e-mobility is closely geared to the needs of the users. The guiding principle is innovation which makes it possible to implement cutting-edge e-mobility concepts for a broad consumer base. The R&D projects receiving priority funding support each address a separate challenge on the road to a working system for e-mobility. The objective of the DELFIN project is to pool and integrate the results of these individual projects in order to generate added value for both science and business.



Fraunhofer Institute for Industrial Engineering IAO

FIR (Institute for Industrial Management) at RWTH Aachen

Karlsruhe Service Research Institute (KSRI) at the Karlsruhe Institute of Technology (KIT)



The DELFIN project (German acronym for “Services for e-mobility: Promoting innovation and user-friendliness”) is funded by the German Federal Ministry of Education and Research (BMBF) under the subsidy IDs 02K12A000, 02K12A001 and 02K12A002.



Innovation in services
“Service innovation in electric mobility” initiative