Karlsruhe Service Research Institute (KSRI) at the KIT

KSRIThe Karlsruhe Service Research Institute is an inter-faculty and interdisciplinary institute at the Karlsruhe Institute for Technology (KIT) which was founded by the then university together with IBM in 2008. As a public-private partnership, an interdisciplinary team of researchers from science and industry develop concepts, methods and technologies for a world which is increasingly characterised by information and communication technologies and the services based on these. The KSRI combines economic and technical aspects in services research. In order to be able to address as many facets of services research as possible, the KSRI was established as an interdisciplinary institute in which seven different groups conduct research with a total of 40 employees.

  • The object of research of the interdisciplinary “Service Innovation & Management” group is the conceptual design and implementation of new forms of services that will characterise a future economy based on services more and more. Researchers of the KIT cooperate closely with IBM teams – a “partner in practice” of the KSRI – in an innovative concept of close interlinking of science and business (Prof. Dr. Gerhard Satzger).
  • The “Energy” research group investigates services along the complete energetic value creation chain, ranging from primary energy production through energy conversion and transport to energy distribution and use (Prof. Dr. Wolf Fichtner).
  • The “Information & Market Engineering” group has its focus on an engineering approach to the design of electronic markets in services research (Prof. Dr. Christof Weinhardt).
  • The “Knowledge Management” group conducts research in the area of semantic representation of knowledge and web-based services (Prof. Dr. Rudi Studer).
  • The “Software Design and Quality” group analyses the creation of service architectures and their service components as well as their technical feasibility and performance characteristics (Prof. Dr. Ralf Reussner).
  • The “Discrete Optimisation and Logistics” group addresses the systematic conceptual design, development and application of mathematical models for optimising processes occurring in practice (Prof. Dr. Stefan Nickel).
  • The “Value Stream Services” group deals with methods and services for systematic improvement of material and information flows in value streams (Prof. Dr. Kai Furmans).

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KSRI sub-project management:
Dr.-Ing. Niklas Kühl
Karlsruhe Institute of Technology (KIT)
Karlsruhe Service Research Institute (KSRI)
Kaiserstr. 89
76133 Karlsruhe
Phone: +49 721 608-43998
Fax: +49 721 608-45715