How can services help encourage the spread of electric mobility, and how can they be systematically developed? Using four case studies from Finland, Estonia, Denmark and Norway, Fraunhofer IAO presents various approaches to developing e-mobility projects. One of the key research findings was that using game-like methods to involve customers in the development of e-mobility projects helps those business ventures become accepted.
In a new publication within the DELFIN project, sub-project “Innovation and user-friendliness”, Fraunhofer IAO presents case studies of services and business models in the field of electric mobility. It can be downloaded using the following link: Success with electric mobility: Case studies of user-friendly services and innovative business models This publication is also available in […]
At the RESER conference in Copenhagen, Denmark, 11 September 2015, for the first time Fraunhofer Institute for Industrial Engineering IAO presented to the service-research community a new service engineering reference model for developing e-mobility services. The approach is the foundation for a well-grounded, application-oriented innovation model that is intended to support companies in developing and […]