Tag Archives : Personas


Satisfied users thanks to innovative services for electric mobility – An animated video

Mr. Schneider works in the field so he’s always out on the road in his car “Crawly”. Unfortunately, Crawly is no longer in his prime. Which is why he has to go to the garage again today. Time for something new? An electric car maybe? Mr. Schneider is like so many initially skeptical. On his way in the electric replacement car, he encounters a lot of surprises and incidents. In the end, even his beloved grandma doesn’t remain uninvolved …

Glückliche Nutzer dank innovativer Dienstleistungen für Elektromobilität - Ein Animationsclip des Fraunhofer IAO

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Service engineering for e-mobility

On 23rd and 24th June 2014, the two focus groups of the German Federal Ministry of Education and Research priority funding scheme titled “Service innovation in electric mobility” met in Münster for a first exchange of results and for joint discussion. Moderated by PD Dr. Daniel Beverungen and Dr. Martin Matzner (both University of Münster), […]