Tag Archives : user integration


How can services help encourage the spread of electric mobility, and how can they be systematically developed? Using four case studies from Finland, Estonia, Denmark and Norway, Fraunhofer IAO presents various approaches to developing e-mobility projects. One of the key research findings was that using game-like methods to involve customers in the development of e-mobility projects helps those business ventures become accepted.

Full article on: https://www.iao.fraunhofer.de/lang-en/about-us/press-and-media/1274-discovering-electric-mobility-in-a-playful-way.html

© Fraunhofer IAO

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Download new publication: Success with electric mobility – Case studies of user-friendly services and innovative business models

In a new publication within the DELFIN project, sub-project “Innovation and user-friendliness”, Fraunhofer IAO presents case studies of services and business models in the field of electric mobility. It can be downloaded using the following link: Success with electric mobility: Case studies of user-friendly services and innovative business models This publication is also available in […]


Customer integration for new services in electromechanical mobility

Along with the process of internationalization, the pressure on companies to further develop existing products and services, as well as to develop new businesses with innovative services, is growing steadily. Even established names like the car manufacturer TESLA are finding themselves under pressure. There is a vast pool of knowledge about this both on the […]

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Service engineering for e-mobility

On 23rd and 24th June 2014, the two focus groups of the German Federal Ministry of Education and Research priority funding scheme titled “Service innovation in electric mobility” met in Münster for a first exchange of results and for joint discussion. Moderated by PD Dr. Daniel Beverungen and Dr. Martin Matzner (both University of Münster), […]